PLEASE NOTE:
Since June 8th, 2025, Erie Insurance is experiencing a network outage and investigating an information security event effecting all corporate and agency operations.
During this outage, Erie Insurance will not contact customers by phone or email to request payments. As always, do not click on any links from unknown sources or share your personal information via phone or email.
While the protective actions the company initiated are ongoing, our local agents, claims and customer care teams continue to support our customers. Policyholders who need to initiate a claim can contact our office or ERIE’s First Notice of Loss team at (800) 367-3743.
Our agency number is (215) 249-9030 and Erie Insurance Customer Care is also available at (800) 458-0811.